Returns, Warranty and Refunds Policy
Last updated: December 2018

Thank you for purchasing monitor-io. If you are not satisfied with our product, please contact us at support@monitor-io.com. See the terms below for details.
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Returns
Unopened products may be returned within 30 days of purchase. Customers will be refunded their purchase price minus a 20% restocking fee. 
Contact support@monitor-io.com  and ship unopened products to:

monitor-io, LLC
PO Box 30,
Holmdel, NJ 07733

Warranty
For all opened products that are defective first contact support@monitor-io.com for instructions.

• Within 90 days of purchase;  We will replace the product or fix the defect for no charge.
• Within a year of purchase; We will replace the product or fix the defect for no charge,  however the customer is responsible for all shipping costs.

Damaged products
If you received a damaged product, please notify us immediately for assistance.

Digital products
We do not issue refunds for digital products once the order is confirmed and the product is purchased. Please contact us for assistance if you experience any issues receiving or downloading our products.

Contact us
If you have any questions about our Returns, Warranty and Refunds Policy, please contact us at support@monitor-io.com.