monitor-io - Troubleshoot and monitor your internet connections
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​Continuously monitor your internet and IoT connections​
Lightweight, speed-independent testing for a professional view of your network
Monitors connectivity interruptions, packet loss, delay variation and overall degradation
monitor-io vs. speed tests
$129 per device ​including service*
​ Free notification app.  No subscription fees.
 * Business support fees may apply for more than 5 devices on a single account interface.
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  • CONTINUOUSLY MONITOR YOUR INTERNET CONNECTION: NOT based on speed tests or pings - uses advanced TCP and UDP testing to detect connectivity and performance issues in near real-time. Obtain information on connectivity interruptions, packet loss, delay variation and overall degradation.
  • TROUBLESHOOT YOUR NETWORK: Review the history of outages and degradation. Troubleshoot and segment issues in your network, even when you lose internet connectivity. Get a visual status of your network connectivity from across the room.
  • TRACK IoT DEVICE CONNECTIVITY: See when essential IoT devices are offline and when they are back online. See the pattern of online activity by device.
  • NOTIFICATIONS: Receive alert notifications for internet degradation, unknown devices joining your network, essential devices dropping off, etc.
  • SECURE AND EASY TO INSTALL: No special skills or router configuration needed. Just plug the device into your router and you are ready to go (after completing the registration). Following a strict do-no-harm presence on your network, there is absolutely NO ARP spoofing or ARP cache poisoning, NO interference with normal DHCP operation, NO changes to standard routing, NO inspection or processing of user data, and NO configuration changes to your router

Who is it for?
  • Home internet - For anyone who uses the internet for streaming, VoIP or other applications
  • Gaming - Detect the internet errors causing network lag and game interruptions (see Why Gamers Need More Than Speedtest)
  • Smart homes - See the status of your IoT device connectivity 
  • IoT/Equipment installers - Don't get blamed for poor internet performance, quickly segment end-user problems
  • Small business - Verify that your internet service is always available for you and your customers
  • Work at home/Remote worker - Make sure local internet connectivity is not the problem
  • Vacation homes - Remotely monitor the internet service that connects to your sensors, cameras, alarm systems, etc.
  • Elder care - Monitor your parents' internet connection so you can provide remote support 

24x7 Monitoring
  • Continuous monitoring of your internet and home device connectivity.
  • Lightweight but highly accurate performance tests that are designed to use very little bandwidth and never interfere with your traffic.
Visual Status
  • See the status of your connectivity via the display.
  • Get the status of your internet connection via the portal even when you are not at home.
  • Know if your internet connection is causing your issues.
Internet Performance
  • Track the performance of your internet connection; see the history of outages and degradation.
  • Have the historical data at your fingertips if you need to talk to your ISP.
Troubleshooting
  • Run on-demand tests from the device even when you are unable to connect the internet. 
  • Determine if connectivity issues are inside or outside your home.
  • Use an on-demand Wi-Fi speed test within the home to check Wi-Fi coverage at different locations.

IoT Connectivity
  • Know when your essential IoT devices are offline and when they are back online.
  • Know when certain devices (e.g. a gaming console) are being used in a restricted time period.
  • See the pattern of online connectivity for all devices on your network
Notifications
  • Get notified of unknown devices joining your network.
  • Get notified of outages and degradations of your internet connection.
  • Get notified when essential devices drop off your network.
  • Use the mobile app to get notified of important events.
Reporting
  • Periodic status reports of your internet service quality and IoT connectivity are delivered right to your email.
Easy Installation
  • No special skills or router configuration needed. Just plug the device into your router and complete the registration.
  • Connect the ethernet cable to a LAN port and the USB cable for power.


Technical Notes

Low data usage
The tests are lightweight (about 14Kbps, less than a VoIP call) and run continuously. Over the month the device will consume about the equivalent of watching one HD movie (less than 5GB). If your internet connection has tight usage caps (e.g., broadband over cellular), you may only want to use the device periodically when you think you are experiencing issues.

No interference with your network
Following a strict do-no-harm presence on your network, there is absolutely NO ARP spoofing or ARP cache poisoning, NO interference with normal DHCP operation, NO changes to standard routing, NO inspection or processing of user data, and NO configuration changes to your router.
Technical Specifications

Hardware and Software
  • Processor: H3 Quad-Core Cortex-A7 ARM
  • RAM: 512MB DDR3 
  • Connectivity: 10/100 Mbps Ethernet*
  • OS: Debian Linux​

​*Because monitor-io is never in the data path AND the testing requires very little bandwidth, it can easily support any speed home network (even 1 Gbps or higher).

From the Review in Ars Technica (article here)

"I'm a very senior sysadmin with a hand-configured Linux router, a wide panoply of tools ranging from netdata to ntop-ng to nagios, an "enterprise-lite" wired Wi-Fi access point system, and more. Despite all that, Monitor-IO managed to offer me useful insights into my Internet connection and local network that I didn't already have and would have to work pretty hard to duplicate. For a $100 IoT gadget, that's pretty impressive." - Jim Salter, Ars Technica

To read what our customers are saying click here.
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